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Product · On-demand Home Services

Repair & Handyman App — your own Urban Company-style platform.

A complete on-demand home services stack under your brand: a customer app for booking, a provider app for earning and an admin panel that runs the marketplace — categories, slots, quotes, KYC, commissions and payouts. You keep the commission. You own the code.

Surfaces: Customer app · Provider app · Admin panel. Launch model: one city, 3–5 categories, then scale.

admin.yourbrand.com · dispatch board
Bookings today
63
51 assigned · 8 open · 4 done
Providers online
38
AC 12 · Plumbing 9 · Electrical 8
Quotes pending
5
2 awaiting customer approval
KYC queue
4
2 docs · 2 background check
Live bookings
Auto-assign on
  • AC deep service Sector 21 · 2–4 pm slot · Ravi K. assigned 1m
  • Washing machine repair Model Town · quote ₹1,850 sent 4m
  • Geyser installation Phase 5 · provider en route · ETA 12 min 7m
  • Full-home cleaning Green Park · completed · rated 5★ 11m
  • Payout batch processed week 28 · 34 providers · statements issued 20m
Surfaces
3 apps
Commission
Your rules
Source code
You own it
Three surfaces

One platform. Customers book, providers earn, you operate.

Every role gets a purpose-built surface — connected by one backend, one booking pipeline and one ledger.

Customer

Booking app

Browse categories, see transparent pricing and inclusions, pick a time slot, track the provider live, approve quotes, pay in-app and rate the job. Rebook past services in two taps.

iOS · Android
Provider

Partner app

Onboarding with document upload, job offers with accept / decline, day schedule, navigation to site, itemised quote builder, job photos before / after, earnings ledger and payout statements.

iOS · Android · availability toggle
Operator

Admin panel

Dispatch board, provider KYC review, category and pricing management, service areas, commission rules, payout batches, disputes and refunds, promo codes and city-level reports.

Web console · role-based access
Service categories

Launch with the categories your market wants.

Categories, sub-services and pricing are managed from the admin panel — add, hide or reprice without touching code.

AC service & repair

Service, gas refill, install / uninstall

Plumbing

Leaks, fittings, bathroom & kitchen

Electrical

Wiring, switches, fans, inverters

Appliance repair

Washing machine, fridge, microwave, RO

Cleaning

Full home, kitchen, bathroom, sofa

Pest control

Cockroach, termite, bed bugs, rodents

Painting

Rooms, full home, waterproofing

Carpentry

Furniture repair, hinges, drilling

Also common: salon at home, gadget repair, home shifting, gardening — any slot-based service fits the same engine.

Booking flow

From "my AC died" to a 5-star rating in seven steps.

Every step is visible to the customer, the provider and your dispatch board — with push notifications on each transition.

  1. 1

    Pick a service

    Category → sub-service, with visible pricing, inclusions and estimated duration.

  2. 2

    Choose a slot

    Date and time-window picker driven by real provider availability in the service area.

  3. 3

    Provider assigned

    Auto-assign by rating, distance and workload — or manual dispatch from the admin board.

  4. 4

    Track arrival

    Live location, ETA and provider profile with photo, rating and completed-jobs count.

  5. 5

    Quote & approve

    For diagnostic jobs, the provider submits an itemised quote in-app; work starts only after the customer approves.

  6. 6

    Complete & pay

    Before / after photos, digital job card, in-app payment (UPI, card, wallet) or cash marked by the provider.

  7. 7

    Rate & rebook

    Star rating with tags, optional tip, warranty window on the job and one-tap rebooking later.

  8. Ledger updated

    Every completed job splits into provider earnings and platform commission automatically — ready for the payout cycle.

What's inside

The full marketplace engine, not just two apps.

Twelve modules that make an on-demand services business operable at scale.

Slot & scheduling engine

Time-window slots per category and area, capacity from live provider rosters, reschedule and cancellation rules with configurable fees.

Quotes & estimates

Itemised quote builder with parts + labour lines, customer approval gate, visit-fee adjustment and quote history on the booking.

Provider onboarding & KYC

Staged flow: profile, skills, ID and address documents, trade certificates, background-check status and a training quiz gate before going live.

Commission & payouts

Commission rules per category, city or provider tier. Weekly payout batches, provider statements, TDS-ready ledger exports.

Ratings & reviews

Star ratings with reason tags both ways — customers rate providers, providers rate jobs. Low-rating alerts feed the quality queue.

Live job tracking

Provider location on the way to site, geofenced arrival marking, job timer and status pipeline visible to all three surfaces.

In-app chat & masked calls

Customer–provider chat scoped to the booking, with number-masked calling so personal phone numbers are never exposed.

Packages & pricing rules

Fixed-price services, slab pricing by size or count, add-ons at booking time, surge-free transparent pricing and city-level overrides.

Rebooking & service plans

One-tap rebook, scheduled recurring services (monthly cleaning, quarterly AC service) and annual maintenance plans with reminders.

Promo codes & wallets

First-booking offers, category coupons, referral credits and a customer wallet for refunds and cashback.

Disputes & refunds

Structured complaint categories, evidence photos, partial / full refund actions, provider deductions and a rework-visit option under warranty.

Reports & analytics

Bookings, completion rate, average rating, provider utilisation, revenue and commission by category and city — exportable CSVs.

Add-ons

Optional modules for growing operations.

Team bookings

Multi-provider jobs — painting crews, deep-cleaning teams — with a lead provider and split earnings.

WhatsApp notifications

Booking confirmations, provider details and payment receipts over the WhatsApp Business API.

Franchise / multi-city

City-partner accounts with scoped dashboards, local pricing and per-city commission splits.

Web booking portal

An SEO-friendly booking website sharing the same backend — capture customers who search before they install.

Editions

Three editions. Source code included in all of them.

One-time project pricing quoted in writing after a scoping call. No revenue share on your bookings.

Starter

Prove the model in one city.

Contact for pricing
  • Customer + provider apps (iOS + Android)
  • Admin panel with dispatch board
  • Slot booking, fixed-price catalogue, ratings
  • Provider onboarding with document KYC
  • One payment gateway + cash
  • Single city, unlimited categories
Get quote
Most popular

Growth

The full marketplace engine.

Contact for pricing
  • Everything in Starter
  • Quotes & estimates with approval gate
  • Commission rules + weekly payout batches
  • Live tracking, chat & masked calling
  • Promo codes, wallet, disputes & refunds
  • Multi-city with per-city pricing
Request demo

Enterprise

Franchise networks and large fleets.

Contact for pricing
  • Everything in Growth
  • Franchise / city-partner accounts
  • Team bookings & recurring service plans
  • Web booking portal + WhatsApp notifications
  • Dedicated infra, staging environment & DR
  • Priority support SLA
Request proposal
Your platform vs listing on marketplaces

Why service businesses build their own.

Joining an aggregator gets you demand — on their terms. Owning the platform turns your existing demand into a durable business.

Consideration Listing on aggregators Your own platform
Commission on every jobSet by the marketplaceYou set it — or zero for your own staff
Customer relationshipBelongs to the marketplaceYours — contact data, history, rebooking
Brand visibilityYou are one card in a listYour brand on the home screen
Service categories & pricingPlatform-definedFully yours, changed from admin
Provider rules & quality barPlatform-definedYour KYC, your training gate
Data & analyticsLimited dashboardFull database access & exports
Source codeN/ADelivered to your repository
FAQ

Questions operators ask before launching.

How do providers get verified before taking jobs?

The provider app has a staged onboarding flow: profile and skills, document upload (ID, address proof, trade certificates), background-check status and a training / quiz gate. Admins review each stage from the panel and can approve, reject with reasons or request re-submission. Providers only become bookable after full approval.

How does pricing work — fixed price or quotes?

Both. Catalogue services (like a standard AC service) carry fixed or slab pricing with visible inclusions. Diagnostic jobs (like an unknown appliance fault) start with a visit fee, after which the provider submits an itemised quote in the app — parts and labour listed separately — that the customer approves before work begins.

How are commissions and payouts handled?

Commission rules are set per category, per city or per provider tier. Every completed job generates a ledger entry splitting the amount between provider earnings and platform commission. Payouts run on a weekly or configurable cycle; providers see a full statement — jobs, deductions, adjustments — inside their app.

Can I launch with a few categories and add more later?

Yes — and we recommend it. Categories, sub-services, pricing and service areas are all data managed from the admin panel, not code. Most operators launch with 3–5 strong categories in one city, build provider supply and repeat bookings, then expand city by city.

What happens when a customer disputes a job?

The customer raises a structured complaint (wrong work, damage, overcharge, no-show) with photos. Your team sees the full job record — quote, before / after photos, timeline — and can issue a partial or full refund to the wallet, deduct the provider, or dispatch a rework visit under the job's warranty window. Every action is logged.

Is this a subscription, or do I own the platform?

You own it. The platform is delivered with full source code — apps, backend and admin panel — published under your own Apple and Google developer accounts, deployed to infrastructure you control. Ongoing updates and monitoring are available through our Support & Maintenance (AMC) service, which is optional.

Planning a home services launch?

Tell us your city, categories and provider count. We'll walk you through the platform end to end — booking to payout — and send a written proposal with timeline.