Privacy Policy

1. Who we are

smartdesizns.com is operated by Sdesizns Technologies Pvt. Ltd., trading as Smart Desizns, a software design and development company with teams in India and the USA. For anything related to this policy, you can reach us at dev@smartdesizns.com.

This policy covers this website only. Products we build and operate for clients (or offer under white-label agreements) have their own privacy terms agreed in the relevant contract.

2. Information we collect

We collect information in two ways: what you give us directly, and what is recorded automatically when you visit the site.

• Contact form. When you submit the enquiry form, we collect your name, email address, phone number and message. The form is processed by a small server-side script (contact.php) which emails your enquiry to our team. Submissions are not published, profiled or sold.
• Direct correspondence. If you email us or message us on WhatsApp, we receive whatever you choose to send, along with your email address or phone number.
• Automatic data. Standard web-server logs (see section 5) record technical details of each request, such as IP address, browser type and pages visited.

3. How we use your information

We use the information you provide to:

• respond to your enquiry and discuss your project;
• prepare proposals, quotes and follow-up communication you have asked for;
• maintain a record of business correspondence;
• keep the website secure and diagnose technical problems.

We do not sell your personal information, rent it to third parties, or add you to marketing lists you did not request.

4. WhatsApp click-to-chat

The site includes click-to-chat links that open a conversation with us in WhatsApp. Clicking one of these links takes you to WhatsApp (an unaffiliated service operated by Meta Platforms), whose own privacy policy applies to messages you send there. We only see the messages you choose to send us and the phone number you send them from. No WhatsApp tracking code runs on this website.

5. Server logs

Like almost every website, our hosting server keeps standard access and error logs. These record the IP address of each request, the date and time, the URL requested, the referring page and the browser user-agent string. We use logs solely for security monitoring, abuse prevention and troubleshooting. Logs are rotated and deleted on a routine schedule and are not combined with contact-form data to profile visitors.

6. Cookies

This website currently sets no cookies beyond those strictly essential for serving the site. We do not run advertising cookies, cross-site trackers or social-media pixels. If that changes — for example if we introduce analytics (section 7) — we will update this policy and, where required, ask for your consent first.

7. Analytics

We do not currently run a third-party analytics product on this site. We may add a privacy-respecting analytics tool in the future to understand aggregate traffic (page views, referrers, country-level location). If we do, this section will be updated to name the provider and describe exactly what is collected. We will prefer tools that work without personal identifiers.

8. Sharing and disclosure

We share personal information only in these limited situations:

• Service providers — our hosting and email infrastructure processes data on our behalf under standard contractual protections;
• Within our team — the people who need your enquiry to respond to it, in our India and USA offices;
• Legal requirements — if we are required to disclose information by law, court order or a lawful request from a public authority;
• Business transfer — if the company is merged or acquired, correspondence records may transfer as part of that transaction, under the same protections.

9. Retention and security

We keep enquiry correspondence for as long as needed to serve you and to maintain reasonable business records, after which it is deleted. Server logs are kept for a short rolling window. We protect data in transit with HTTPS across the entire site and restrict access to correspondence to team members who need it. No internet transmission is ever perfectly secure, so we cannot guarantee absolute security, but we take commercially reasonable measures appropriate to the low volume and sensitivity of data this site handles.

10. Your rights and data requests

You can ask us at any time to:

• confirm what personal information we hold about you;
• correct information that is inaccurate;
• delete your information, subject to any legal record-keeping obligations;
• stop further contact from us.

Email your request to dev@smartdesizns.com. We will verify the request comes from the address or number concerned and respond within a reasonable time, normally 30 days.

11. International transfers

Smart Desizns operates from India and the USA, and our hosting providers may store data in either region. By contacting us you understand your enquiry may be processed in a country other than your own. Wherever data is processed, it is handled under this policy.

12. Changes and contact

We may revise this policy as the website or the law changes. The effective date at the top always reflects the latest version, and material changes will be noted on this page. Continued use of the site after a change means the updated policy applies.